Points of Difference Guarantee
We stand behind our products and our services. Our guarantees protect you and your investment to ensure you a confident, worry-free, and enjoyable experience.

	Low price guarantee Our National Buying power ensures a great price; however, if you find a lower price in the local area on your floor within 30-days of your purchase, we’ll match it.
	Lifetime installation guarantee We are so confident of our professional installation that we will be happy to correct any installation-related problem for free during the intended life of the floor.
	30-day replacement guarantee If you’re not completely happy with your flooring within the first 30-days, we’ll replace it with a floor of equal value. You simply pay the reinstallation charges.
	Five-star selection system We want you to make an informed decision. Look for our exclusive Five-Star Selection system for an easy guide to choosing the perfect floor.
	Sales professionals Our sales professionals are educated and experienced to provide you expert flooring and style advice.

Guarantee applies to original purchaser only. Ask a sales associate for our Limited Warranty Statement for complete details.

WARRANTY DEFINITIONS

TEXTURE RETENTION - The ability of carpet tufts to retain their visible shape, as measured by the degree of bursting, opening or untwisting of the tufts at the surface of the carpet.

STAIN RESISTANCE – the ability of the surface pile of the carpet to resist stains by foods and beverages.

WEAR WARRANTY – the ability of the carpet to resist actual fiber loss in excess of 10% from abrasive wear.

INSTALLATION – all Flooring America carpets carry a Lifetime Installation Warranty.

Our 60-DAY "DECORATING DECISION" REPLACEMENT WARRANTY.